If your OUXI ebike does not turn on, please check the following items first:
1. Make sure the battery is fully charged and properly connected to the bike.
2. Confirm the battery power button is switched on.
3. Check that the key switch or main power switch is in the ON position.
4. Ensure all connectors between the battery and the controller are securely plugged in without looseness or water damage.
5. If the issue continues after inspection, please contact our customer support team for further assistance.
