Frequently Asked Questions

• Are you a trading company or a direct factory?
• What certifications do your products and factory hold?
• Do you offer OEM and ODM services? Can I put my brand logo on the electric bikes?
• What is your Minimum Order Quantity (MOQ)?
• How do you guarantee the quality of your electric bikes and scooters?
• Do you have overseas warehouses? What are the benefits?
• What is your average lead time for bulk production?
• What shipping terms and methods do you support?
• What is the warranty policy for your electric bikes?
• Do you handle customs clearance and import duties for professional buyers?
• Can you provide marketing materials to help me sell your products?
• Do you offer OUXI ebike test rides?
• How do I become a OUXI ebike Dealer or Distributor?
• Can we become your exclusive distributor/agent in our country or region?